General
What is NEPA Wholesale?
NEPA Wholesale is a leading Distributor and Wholesaler. With a focus on quality and market leadership, we provide B2B wholesale distribution of candies, bars, beverages, health care and beauty products, and more across the US. Founded in 2009, we continue to grow and seek energetic, creative, and motivated individuals to join our expanding team.
How can I contact NEPA Wholesale?
You can reach our customer support team easily:
📞 Phone: +1 (561) 684-1107
📠 Fax: (561) 814-5863
✉️ Email: support@nepawholesale.com
We’re happy to assist and respond to all inquiries promptly.
Our Locations
Where are your stores located?
We operate across several key cities to better serve you. Here are our current locations:
NEPA WEST PALM BEACH - CORPORATE OFFICE
- 4365 OKEECHOBEE BLVD SUIT B9, West Palm Beach, FL 33409
- (561) 684-1107
- NEPA WEST PALM BEACH
- 3220 45th Street, West Palm Beach, FL 33407
- (561) 814-5860
- NEPA MIAMI
- 2090 NW 21st Street, Miami, FL 33142
- (305) 200-5530
- NEPA DALLAS
- 12801 N Stemmons Fwy #700, Farmers Branch, TX 75234
- (945) 279-2324
- NEPA ORLANDO
- 4502 South Orange Blossom Trail, Orlando, FL 32839
- (407) 561-0429
- NEPA PORT ST. LUCIE
- 1443 SE Huffman Road, Port St. Lucie, FL 34952
- (772) 545-5809
- NEPA FORT LAUDERDALE
- 1301 West Copans Road Building # G Suites 10 & 11, Pompano Beach, FL 33064
- (954) 366-1736
- Visit Our Store
Accounts
How do I update my account information?
- Log in to your NEPA Wholesale account
- Go to your account dashboard
- Click on Edit Profile
From there, you can update your information. For assistance, feel free to reach out to our support team.
What if I forget my password?
No worries, just click “Reset Password” on the login page and follow the instructions to reset it.
Why can’t I select/add items to my cart?
If you're unable to add an item to your cart, it’s likely due to missing or expired account documentation.
Please let us know which item you're trying to add so we can investigate. In the meantime, check if any documents on your account need to be updated. If you're unsure what's missing, we’ll gladly walk you through the steps.
Shipping and Orders
Do I need to have a business to purchase from NEPA Wholesale?
Yes. NEPA Wholesale is strictly a B2B platform. We serve verified businesses only. If you operate a retail business, convenience store, or Wholesale Business, we’d be happy to work with you.
Is there a minimum purchase amount?
No minimum order required! You can order exactly what your business needs, whether it’s a small top-up or a large restock.
How will my orders be delivered?
We offer reliable shipping options tailored to your order size:
- Small orders are shipped via UPS.
- Larger orders are shipped using freight carriers to ensure safe and efficient pallet delivery.
Which states are restricted for shipping my Orders?
We do not ship certain products to the following restricted areas:
Restricted States:
- Colorado (CO)
- California (CA)
- Connecticut (CT)
- Delaware (DE)
- Massachusetts (MA)
- New Jersey (NJ)
- New York (NY)
- Rhode Island (RI)
- Utah (UT)
Restricted City:
- Chicago
If you’re located in any of these areas, a message will display: “We can’t ship this product to your location.”
How can I check the status of my order?
Follow these steps to check your order status:
- Log in to your NEPA Wholesale account.
- Click on “My Account” in the top right corner.
- Click on “My Orders”.
- Select the order you want to track.
All current order details will be available there.
Where do you deliver?
We provide reliable delivery to many areas, including:
- West Palm Beach
- Lake Worth
- Boynton
- Delray
- Vero Beach
- Okeechobee City
- Port St. Lucie
- Fort Pierce
- Stuart
- Jensen Beach
- Dallas …and more.
Don’t see your location listed? No worries, we offer nationwide shipping and can work with you to arrange shipping to your area.
How soon can I expect my order?
- Florida customers: Orders typically arrive the next day.
- Outside Florida: orders will arrive within 2–3 business days.
Can I return or exchange products purchased from NEPA Wholesale?
For details on eligible returns, exchanges, and the process for reporting issues, please refer to our Return Policy. It outlines all return conditions, timelines, and procedures to help ensure a smooth resolution.
Payment
How can I pay for my order?
To keep your first orders smooth and secure, we accept Wire Transfer or Zelle for your initial three purchases.
After your third order, you’ll unlock the ability to pay with a Credit Card or ACH, giving you added flexibility and convenience for future transactions.
Have any questions or need help with your payment? Reach out to our support team; we’re here to make the process easy and efficient.
